Refund policy

Exchange only
Our policy lasts 14 days. If 14 days have gone by since your purchase, we can’t offer you an exchange.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being exchanged, lip gloss, mascara, eyeliner, boy shorts, Bootie shorts
To complete your exchange, we require a receipt.
Sale items (if applicable)
Only regular priced items may be exchanged.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at bikachiconline@gmail.com and send your item to: 1416 Chapel Hill Lane, Marietta, Georgia 30008
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.